Privacy Policy

We may collect the following types of information:

• Personal Identification Information: Name, email address, phone number, postal address, PAN number, and other contact details you provide when filling out forms or contacting us.
• Document Information: Share certificates, IEPF-related documents, identity proofs, and other documents necessary for processing your IEPF claim or share recovery request.
• Technical Data: IP address, browser type, device information, operating system, and browsing behaviour on our website.
• Usage Data: Pages visited, time spent on pages, referral sources, and other analytical data to improve our services.
• Communication Data: Records of correspondence, chat messages, emails, and phone conversations with our team.

We collect information through:

• Direct interactions — when you fill out contact forms, request callbacks, or submit documents.
• Automated technologies — cookies, web beacons, and similar tracking technologies.
• Third-party sources — regulatory filings, public records, and information shared by our group companies (UnlistedZone.com, InvestorZone.in) with your consent.

We use your personal information for the following purposes:

• To process and manage your IEPF claims, share recovery, demat, and other service requests.
• To communicate with you regarding your case status, document requirements, and updates.
• To verify your identity and comply with regulatory requirements (MCA, SEBI, IEPF Authority).
• To improve our website, services, and customer experience.
• To send you informational content, newsletters, and service updates (with your consent).
• To detect, prevent, and address fraud, security breaches, and technical issues.
• To comply with legal obligations and respond to lawful requests from government authorities.

We do not sell, trade, or rent your personal information to third parties. We may share your data with:

• Regulatory Bodies: Ministry of Corporate Affairs (MCA), IEPF Authority, SEBI, RTAs, and other government agencies as required for processing your claims.
• Service Providers: Trusted third-party vendors who assist us in operating our website, conducting business, or servicing you (under strict confidentiality agreements).
• Group Companies: Investor Zone and Unlisted Zone for related services, only with your explicit consent.
• Legal Compliance: When required by law, court order, or to protect our rights, property, or safety.

We implement appropriate technical and organisational measures to protect your personal data against unauthorised access, alteration, disclosure, or destruction. These include:

• SSL encryption for data transmission.
• Secure cloud storage with access controls.
• Regular security audits and vulnerability assessments.
• Limited employee access to personal data on a need-to-know basis.
• Strict confidentiality agreements with all staff and partners.

Our website uses cookies and similar tracking technologies to enhance your browsing experience, analyse site traffic, and understand user behaviour. You can choose to disable cookies through your browser settings, though this may affect certain features of our website.

Under applicable data protection laws, you have the right to:

• Access the personal data we hold about you.
• Request correction of inaccurate or incomplete data.
• Request deletion of your personal data (subject to legal retention requirements).
• Object to or restrict processing of your data.
• Withdraw consent for marketing communications at any time.
• File a complaint with the appropriate data protection authority.

If you have any questions, concerns, or requests regarding this Privacy Policy or our data practices, please contact us:

We may update this Privacy Policy from time to time to reflect changes in our practices or legal requirements. We encourage you to review this page periodically. Significant changes will be notified via email or a prominent notice on our website.